Certegy Collection Services - No history of bounced checks so why decline
I am so unhappy with the way Macy's department has hired your company as a third party verification department of checks. Twice in a row I went to the Macy's in Newport News, VA and Warldorf, Md and experienced the embarrassment of my checks being declined. I called customer service for certegy and they said there was no history of bad check writing and at random they can decline a consumers check. I had the money and because of the wait and the back and forth I paid cash. Macy's won't see me nomore.
Telecheck at least has some decor this was the X-mas holidays and I had to use my cash for the purchases I had. So thanks Certegy with your realistic mordern system of selecting consumer's at random to decline checks. What's so funny the representative said, I have written checks with AJ Wright totaling over $350, and 7-11 and the checks cleared. Also what's most hiliarious I came to the same mall in November to Macy's in Warldorf and wrote a check for cosmetics totaling over $180 and it was cleared. So why did you decline my check this time and your incompetant cs said nothing indicates a negative history with your company!!!!!